Enterprise signage refresh
Fortune-50 entertainment company · 2019 to present
I oversee the digital signage and audio-visual technical strategy for thousands of devices and displays across a global enterprise's flagship resort properties. I serve as the primary technical liaison between technology and business stakeholders, aligning AV strategy with enterprise roadmaps.
The flagship deliverable: a coordinated refresh of 137 digital touchpoints across 18 resort properties, modernizing wayfinding, food and beverage menus, lobby boards, and tip boards through a centralized content delivery model.
Outcomes: seven-figure ROI over five years modernizing legacy AV systems. Pioneered a leasing program that cut hardware refresh costs by 20% while maintaining show quality. Scaled program capacity 500% with no additional headcount by standardizing governance across ServiceNow, Jira, and Teams.
Stack: AV control systems · ServiceNow · Jira · Smartsheet · vendor coordination · enterprise budget management.
Indie gaming platform
Founder, Creative Director, Lead Engineer · 2022 to present
An independent, founder-led web-based gaming platform with 2,500+ daily active users and 50+ shipped interactive titles. I direct creative vision and own the technical architecture: gameplay loops, visual identity, economy design, player progression, and live operations.
I lead a cross-functional team of 40+ developers, artists, writers, and moderators. I run creative reviews, set quality bars, and ship weekly through Agile sprints. Long-term engagement comes from event-driven storytelling: seasonal events, limited-time activations, and randomized world events sustaining a community of tens of thousands.
Stack: Python · Django · PostgreSQL · Node.js · Phaser 3 · GitHub CI/CD.
AI features: NLP companion chatbot powered by the OpenAI GPT API, trained on a curated knowledge base. Reduced support friction and enriched in-world narrative.
AI dining chatbot
Internal innovation hackathon · 2017 & 2019
Built an AI-powered dining reservation assistant during an internal 24-hour hackathon at the same Fortune-50 enterprise. The bot used Azure Bot Framework, Node.js, and natural-language processing to interpret guest intent and surface availability across hundreds of dining venues.
Recognized in two consecutive innovation competitions for surfacing a meaningful customer-experience win in a heavily-trafficked workflow.
Stack: Azure Bot Framework · Node.js · NLP · LUIS · Webhook integrations.
Slack signage monitoring
Fortune-50 entertainment company · ongoing
Engineered a Slack-integrated monitoring system for thousands of digital signage endpoints, using AWS Lambda, Node.js, and AWS Secrets Manager. The bot watches health checks across the fleet and pushes structured incident alerts directly into the on-call channel.
Outcomes: 200+ labor hours saved annually. Mean-time-to-detect reduced by minutes per incident. Smaller war-room footprint during major events.
Stack: AWS Lambda · Node.js · AWS Secrets Manager · Slack API · CloudWatch.
Executive comms tool
Fortune-50 entertainment company · 2017 to 2019
While leading major incident response across 100+ business-critical applications (e-commerce, point-of-sale, property management, dining, ticketing, RFID), I built a JavaScript-based executive communications tool that templated impact summaries on-the-fly, saving 10+ minutes per incident at peak severity.
Outcomes: faster exec briefings during outages, more consistent messaging, less cognitive load on the incident commander.
Curriculum modernization
The University of Arizona · Adjunct Instructor · 2024 to present
I teach full-stack web development (HTML, CSS, Node.js, Django, PHP), cybersecurity Python, and machine learning / NLP. Topics include transformer models, K-nearest-neighbor algorithms, tokenization, and embeddings.
I rewrote the entire coding assignment structure around a fictional company narrative. Fragmented exercises gave way to a cohesive product-development arc that improved student engagement and comprehension. I modernized labs to incorporate AI-assisted workflows that mirror current industry practice.
Stack: curriculum design · industry-relevant tooling · AI-augmented pedagogy.